11kk FAQ — Answers to All Questions About Deposits, Withdrawals and Betting

The minimum withdrawal limit at 11kk is ৳500. Withdrawal requests below this amount cannot be submitted. Before requesting a withdrawal, make sure your available account balance is at least ৳500. You can choose bKash, Nagad, Rocket, Upay or bank transfer to receive your money.

Withdrawals at 11kk are usually completed within 15 minutes to 2 hours. This time covers request verification and transfer confirmation. Withdrawals to Nagad and Rocket are processed within the same timeframe. The same maximum processing time applies to bank transfers as well.

Yes, winnings from a bonus can be withdrawn — but the wagering requirement must be met first. Example: a 120% bonus on a ৳1,000 deposit gives you ৳1,200 in bonus funds, and you must wager that bonus 10 times (৳12,000) before withdrawal is possible. Winnings cannot be withdrawn before the wagering requirement is fully met.

To withdraw from 11kk, you must use a mobile wallet or bank account registered in your own name. Money cannot be sent to a number registered in someone else's name. This is done for security reasons, to ensure funds reach the rightful owner. Identity verification must be completed before your first withdrawal.

If your withdrawal has not been completed after more than 2 hours, contact 11kk via live chat. Keeping the request reference number or a screenshot will help the support team identify the issue faster. Support is available in both Bengali and English.

Decimal odds are straightforward: stake × odds = total return (including your stake). Example: Team A odds 1.80, Team B odds 2.00 — if you bet ৳500 on Team B and they win, you get ৳1,000 (৳500 profit); if Team A wins, you lose ৳500. Higher odds mean a higher potential return but a lower implied chance of winning. More detailed examples are available on the 11kk cricket betting page.

In a multi-bet or accumulator, the odds of all selections are multiplied together. Example: 3 selections at 1.40 × 1.50 × 1.60 = 3.36 — a ৳100 bet returns ৳336 if all three win. But if any one of them loses, the entire ৳100 is lost. Multi-bets offer higher returns but carry more risk.

At 11kk you can bet on BPL, IPL, ICC T20 World Cup and other international matches. Special markets are available for Bangladesh Tigers matches. Betting options are also available for ODIs, T20s and Tests. Log in to the site and go to the Sports section to see the latest match listings and odds.

Match Winner is the most popular market — betting on which team will win. Top Batter, Total Runs (Over/Under), Method of First Wicket, and Powerplay Score markets are also common. Real-time odds updates alongside live scorecards can be found in the 11kk Bet section.

Yes, 11kk offers live in-play betting. You can place bets after a match has started, and odds change with every ball or innings. This gives you the chance to bet based on how the game is developing. In-play requires quick decisions, as odds change frequently.

11kk's live casino has tables for different budgets — from low-stake tables to high-stake VIP tables. New or budget-conscious players can join the low-stake tables. The limits for each table are shown after you log in to the site. All live games are listed on the 11kk Casino page.

In roulette, a ball is spun around a wheel and the bets that match the number or colour where the ball lands win. Betting on red/black or odd/even pays close to 1:1, while a straight bet on a single number pays 35:1. Evolution and Pragmatic Play Live roulette tables are available at 11kk.

Yes, 11kk's live casino works fully on mobile. You can join live dealer tables on both Android and iOS devices through a browser or the app. A stable internet connection (4G or Wi-Fi) is needed for good video quality. The dealer's face and table are clearly visible on a mobile screen.

In live dealer games, a real dealer runs the game from a studio via live video stream. You can watch cards being dealt or the wheel being spun in real time on your screen, and place bets through the interface. These games are operated from Evolution, Ezugi and Vivo Gaming studios.

Teen Patti is a three-card game — the highest hand combination (Trail, Pure Sequence, etc.) determines the winner. In Andar Bahar, a joker card is placed face up and you bet on whether a card of the same value will appear first on the left (Andar) or right (Bahar) pile. JILI's TeenPatti Joker game is available at 11kk.

Yes, clearing your browser cache and cookies often resolves slow page loading. In Chrome or any browser, go to Settings → Privacy → Clear Browsing Data. After clearing, log back in to the 11kk site. Network issues may also be a factor — try switching from Wi-Fi to mobile data or vice versa.

If the connection drops, the game server usually records the result based on the state at the time of disconnection. When you reconnect and log back in, you will see the result of the round in progress. Slot games have an auto-resume feature. If there is any issue, contact 11kk live chat immediately and mention the time the disconnection occurred.

On Android, open the site in Chrome, tap the menu (three dots) and select "Add to Home Screen". On iOS Safari, tap the share icon and choose "Add to Home Screen". This lets you open 11kk directly from your home screen, just like an app.

11kk works on both Android and iOS. The site runs smoothly on recent versions of Chrome, Firefox, Safari, and Samsung Internet. On older or low-memory phones, live dealer games may lag slightly — in that case, reduce the number of open browser tabs. Learn more about the 11kk app.

Yes, 11kk runs fully in any modern mobile browser. Slots, live casino, sports betting — all sections are available in the browser. No games or features are missing without the app. If you prefer an app, Android (APK) and iOS versions are available through official channels.

The minimum deposit at 11kk is ৳300 for all payment methods. Whether you use bKash, Nagad, Rocket, Upay, or bank transfer, the same limit applies. With ৳300 you can start in any section — slots, live dealer, or sports betting. A 120% bonus is available on your first deposit right after signing up.

11kk offers five deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer (major banks including Dutch-Bangla Bank and Islami Bank). Mobile wallets are easy and fast. Bank transfers are also credited directly to your account.

Deposits are usually added to your account within a few minutes. If the balance has not appeared after more than 15 minutes, contact 11kk via live chat. Keeping a screenshot of the payment or the transaction ID will help resolve the issue faster. Support assists in Bengali 24/7.

11kk does not charge any deposit fee of its own. However, your mobile wallet or bank may apply charges according to their own transaction policies — it is best to check the terms of the relevant service. For more details, read 11kk's terms and conditions.

After logging in to 11kk, go to the deposit section and select bKash. The designated payment number and reference details will be shown there. Send money to that number via bKash and make sure to enter the reference correctly — otherwise the deposit may not be credited to your account automatically.